Terms & Conditions

• The online billing site is specially designed for Online Booking users of CIP Longue. These pages could be used as an easy but yet efficient way to book the CIP Facility in advance.
• The International Master or Visa card information will not be collected by Airport & Aviation. Airport & Aviation or any other third party will not have access to your credit card information at any time.
• In the event of any Internet CIP Lounge booking related issues you can directly send mail to cipbooking@airport.lk with your subject or you could call us on+94-11-2252861.
• Any payment made will not be less than 1 US $ and not more the 1000 US $ per transaction.
• All payment made within this Web site (excluding International credit cards) will be processed with in a periods of 24 hours.
• All non Sri Lankan issues Credit cards (International Cards) used to make payments within this Web site will have maximum processing time of 4 to 7 days. This is due to offline verification process which will be undertaken in order to prevent fraudulent transactions.

Refund Policy

In the event that you have made an excessive payment, or cancel bookings, Airport & Aviation will make arrangements to refund only 95% of the amount you paid, provided notifications of cancellation is to be done 06 hours prior to Departure or Arrival of the Aircraft. Refunding process will take maximum ten (10) days after the booking cancellation is confirmed. No refunding will be done, if booking cancelation is not being done within the said period. No other circumstances would be applicable. If you do have any further queries please contact +94-11-2252861 or e-mail us on cipbooking@airport.lk

Privacy Policy

All customer information collected over the web will be confidentially protected by the company subject to normal law of the country.

Prosecution and Legal liability

All legal liability and prosecution will be in order UNDER THIS ACT CITED AS THE PAYMENT DEVICES FRAUDS ACT, NO. 30 OF 2006.

This Act will look at the following offences and will be punishable by laws of the Land.

AN ACT TO PREVENT THE POSSESSION AND USE OF UNAUTHORISED OR COUNTERFEIT PAYMENT DEVICES ; TO CREATE OFFENCES CONNECTED WITH THE POSSESSION OR USE OF UNAUTHORISED PAYMENT DEVICES ; TO PROTECT PERSONS LAWFULLY ISSUING AND USING SUCH PAYMENT DEVICES ; TO MAKE PROVISION FOR THE INVESTIGATION, PROSECUTION AND PUNISHMENT OF OFFENDERS ;

If convicted person(s) can liable for Prison sentence and Fine