- Declare all your currency, valuable equipment, jewellery and gems.
- If you have nothing to declare you can go through the Green Channel.
- Your Baggage should NOT contain goods for others, goods in Commercial quantities and PROHIBITED OR RESTRICTED GOODS. Some of them are : Dangerous Drugs, Weapons & Explosive Devices, and Gold.
- You are required to take back all your personal effects at your departure.
You are entitled to :
- 1-1/2 litres of spirits, 2 bottles of wine.
- A small quantity of perfume and travel souvenirs not exceeding US $ 250/- in value.
Filming and Photographic equipment will be allowed on valid Carnet or a Bank Guarantee or on a refundable deposit of the duty payable on the items.
Lost or Damaged Baggage
If you happen to lose an item at the airport, you should firstly contact the relevant airline you are/were travelling with. It is strongly recommended that all travellers take up an appropriate travel insurance to cover any such losses that can occur as part of their journey.
If you have an enquiry about a lost or found item, here's what you can do:
Items Lost at Airport Terminal
(Tel. 011 225 2861 Ex 3048) Inquiries about lost baggage should be directed either to information desk or to the airline office.
Please proceed to the nearest information counter and the personnel on duty will assist you further.
Alternatively, you could use the online customer feedback form or email email@example.com