Your Feedback

Dear Passenger,

Hope you have enjoyed the Facilities & Services available at BIA. Appreciate if you could spend a few minutes to give your comments which, will help us to do better.

Airport Ratings


Excellent

Good

Average

Poor
 
Ground transportation to/from airport
 
Ease of finding your way through airport
 
Flight information screens
 
Availability of baggage carts
 
Availability of washrooms
 
Cleanliness of washrooms
 
Comfortable waiting/gate areas
 
Thoroughness of security inspection
 
Waiting time at security inspection
 
Feeling of being safe and secure
 
Cleanliness of Airport Terminal
 
Ambience Of the Airport
 
Efficiency of check-in staff
 
Efficiency of immigration / Emigration staff
 
Duty Free Shopping
 
Foods & Beverages Services
 
Layout of the Terminal (Shops,Banks,etc)
 
Day Room Facilities
 
Lounge Facilities
 
           
Courtesy & helpfulness of staff          
  - Airport & Aviation Staff
 
  - Airline Staff
 
  - Immigration
 
  - Bank Staff
 
  - Duty free Staff
 
  - Customs
 
  - Security
 
Overall Satisfaction with Airport Services
 
           
           
Please State Your Feedback in Writing  
Passenger Details  
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