Your Feedback

Dear Passenger,

Hope you have enjoyed the Facilities & Services available at BIA. Appreciate if you could spend a few minutes to give your comments which, will help us to do better.

Airport Ratings




Ground transportation to/from airport
Ease of finding your way through airport
Flight information screens
Availability of baggage carts
Availability of washrooms
Cleanliness of washrooms
Comfortable waiting/gate areas
Thoroughness of security inspection
Waiting time at security inspection
Feeling of being safe and secure
Cleanliness of Airport Terminal
Ambience Of the Airport
Efficiency of check-in staff
Efficiency of immigration / Emigration staff
Duty Free Shopping
Foods & Beverages Services
Layout of the Terminal (Shops,Banks,etc)
Day Room Facilities
Lounge Facilities
Courtesy & helpfulness of staff          
  - Airport & Aviation Staff
  - Airline Staff
  - Immigration
  - Bank Staff
  - Duty free Staff
  - Customs
  - Security
Overall Satisfaction with Airport Services
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